티스토리 뷰

인 마켓에서 판매되고 있는 '로봇청소기' 중에서 임의의 상품에 대해,
사용자의 리뷰 데이터를 기반으로 긍정적인 속성과 부정적인 속성, 정보성 속성으로 구분하여
각각의 속성에 대해 사용자가 표현한 키워드의 빈도를 분석함

 

[목차]

  • 평점 분포
  • 평점별 키워드 분석
  • 속성별 키워드 분석

[평점 분포]

Score ReviewNumber
All 100
1 14
2 10
3 6
4 9
5 60

[평점별 키워드 분석]

구분 내용
평점 전체

[('stuck', 29), ('time', 27), ('great', 25), ('mop', 24), ('works', 21), ('use', 21), ('floor', 20), ('dust', 20), ('mopping', 19), ('cleaning', 19), ('work', 16), ('house', 16), ('first', 15), ('t', 15), ('much', 14), ('function', 13), ('job', 13), ('more', 13), ('price', 12), ('floors', 12), ('love', 12), ('home', 12), ('s', 12), ('dirt', 11), ('carpet', 10), ('times', 10), ('months', 10), ('say', 10), ('set', 10), ('keep', 10), ('day', 10), ('app', 10), ('hair', 10), ('recommend', 9), ('lot', 9), ('getting', 9), ('water', 9), ('few', 9), ('little', 8), ('same', 8), ('goes', 8), ('start', 8), ('charging', 8), ('run', 8), ('battery', 8), ('days', 8), ('way', 8), ('hard', 7), ('everything', 7), ('happy', 7), ('best', 7), ('picks', 7), ('room', 7), ("'ve", 7), ('feature', 7), ('better', 6), ('year', 6), ('week', 6), ('going', 6), ('remote', 6), ('been', 6), ('make', 6), ('working', 6), ('support', 6), ('m', 6), ('empty', 6), ('easy', 6), ('issue', 6), ('schedule', 6), ('seems', 6), ('suction', 6), ('full', 6), ('place', 6), ('vacuuming', 5), ('hardwood', 5), ('rugs', 5), ('help', 5), ('areas', 5), ('main', 5), ('hour', 5), ('received', 5), ('other', 5), ('charge', 5), ('being', 5), ('map', 5), ('quiet', 5), ('need', 5), ('machine', 5), ('only', 5), ('watch', 5), ('tray', 5), ('money', 5), ('makes', 5), ('area', 5), ('brush', 5), ('sure', 5), ('cat', 5), ('replacement', 4), ('life', 4), ('quality', 4)]

평점 5점

[('great', 18), ('time', 18), ('works', 15), ('dust', 15), ('use', 14), ('mop', 14), ('house', 14), ('cleaning', 13), ('much', 12), ('love', 11), ('floor', 11), ('first', 11), ('price', 10), ('job', 10), ('hair', 10), ('floors', 9), ('function', 9), ('best', 7), ('run', 7), ('day', 7), ('t', 7), ('few', 7), ('stuck', 7), ('dirt', 6), ('home', 6), ('work', 6), ('set', 6), ('carpet', 6), ('days', 6), ('lot', 6), ('happy', 5), ('recommend', 5), ('help', 5), ('watch', 5), ('tray', 5), ('picks', 5), ('issue', 5), ('easy', 5), ('keep', 5), ('schedule', 5), ('goes', 5), ('water', 5), ('same', 5), ('s', 5), ('mopping', 5), ('more', 5), ('support', 5), ('hardwood', 4), ('haven', 4), ('pet', 4), ('daily', 4), ('only', 4), ('everything', 4), ('quiet', 4), ('received', 4), ('better', 4), ('cleans', 4), ('small', 4), ('makes', 4), ('charging', 4), ('battery', 4), ('hour', 4), ('little', 4), ('impressed', 4), ('been', 4), ('vac', 4), ('way', 4), ('seems', 4), ('suction', 4), ('full', 4), ('cats', 4), ('one', 4), ('place', 4), ('getting', 4), ("'ve", 4), ('times', 4), ('sure', 4), ('cat', 4), ('quality', 3), ('mother', 3), ('try', 3), ('pieces', 3), ('dogs', 3), ('messes', 3), ('leave', 3), ('made', 3), ('problem', 3), ('Love', 3), ('room', 3), ('kitchen', 3), ('app', 3), ('station', 3), ('buying', 3), ('noise', 3), ('level', 3), ('give', 3), ('ran', 3), ('think', 3), ('sweep', 3), ('vacume', 3)]

평점 1점

[('stuck', 10), ('months', 5), ('main', 5), ('brush', 5), ('mopping', 4), ('work', 3), ('say', 3), ('times', 3), ('stopped', 3), ('working', 3), ('mop', 3), ('money', 3), ('time', 3), ('t', 3), ('feature', 3), ('ve', 2), ('less', 2), ('week', 2), ('corner', 2), ('function', 2), ('disappointing', 2), ('disappointed', 2), ('able', 2), ('getting', 2), ('recommend', 2), ('waste', 2), ('mins', 2), ('keep', 2), ('room', 2), ('water', 2), ('first', 2), ('tank', 2), ('caught', 2), ('paid', 2), ('works', 1), ('freezes', 1), ('maps', 1), ('house', 1), ('recognize', 1), ('keeps', 1), ('going', 1), ('wheel', 1), ('set', 1), ('free', 1), ('hour', 1), ('returning', 1), ('excited', 1), ('received', 1), ('package', 1), ('cloth', 1), ('dirty', 1), ('showed', 1), ('obvious', 1), ('signs', 1), ('use', 1), ('top', 1), ('remote', 1), ('supposed', 1), ('found', 1), ('other', 1), ('parts', 1), ('been', 1), ('box', 1), ('disgusted', 1), ('disappointment', 1), ('looking', 1), ('make', 1), ('easier', 1), ('everyone', 1), ('issue', 1), ('seem', 1), ('video', 1), ('home', 1), ('base', 1), ('kept', 1), ('lost', 1), ('finished', 1), ('assignment', 1), ('scheduled', 1), ('decided', 1), ('need', 1), ('return', 1), ('brand', 1), ('btw', 1), ('price', 1), ('great', 1), ('month', 1), ('advertised', 1), ('turns', 1), ('starting', 1), ('expensive', 1), ('last', 1), ('more', 1), ('matter', 1), ('Christmas', 1), ('present', 1), ('unreturnable', 1), ('scam', 1), ('Every', 1), ('error', 1)]

[속성별 키워드 분석]

구분 내용
긍정 속성

[('cleaning', 12), ('great', 11), ('works', 11), ('hair', 11), ('pet', 10), ('price', 8), ('floors', 8), ('easy', 8), ('mop', 7), ('app', 7), ('time', 6), ('use', 6), ('dust', 6), ('floor', 5), ('carpet', 5), ('cleans', 5), ('quiet', 5), ('dirt', 5), ('picking', 5), ('job', 4), ('home', 4), ('suction', 4), ('lot', 4), ('makes', 4), ('schedule', 4), ('vacuuming', 3), ('saves', 3), ('Works', 3), ('hardwood', 3), ('scheduling', 3), ('picks', 3), ('features', 3), ('small', 3), ('helpful', 3), ('function', 3), ('control', 3), ('house', 3), ('Picks', 3), ('support', 3), ('hard', 2), ('need', 2), ('push', 2), ('easier', 2), ('quality', 2), ('affordable', 2), ('durable', 2), ('messes', 2), ('map', 2), ('times', 2), ('operation', 2), ('mapping', 2), ('runs', 2), ('Love', 2), ('many', 2), ('removes', 2), ('setup', 2), ('installation', 2), ('scheduled', 2), ('work', 2), ('water', 2), ('various', 2), ('battery', 2), ('hour', 2), ('area', 2), ('mopping', 2), ('watch', 2), ('flooring', 2), ('much', 2), ('Amazing', 2), ('noise', 2), ('apartment', 2), ('helps', 2), ('pets', 2), ('cat', 2), ('wood', 2), ('entire', 2), ('efficient', 2), ('Visible', 1), ('difference', 1), ('before', 1), ('having', 1), ('rugs', 1), ('elderly', 1), ('Powerful', 1), ('same', 1), ('powerful', 1), ('handle', 1), ('large', 1), ('survived', 1), ('fall', 1), ('stairs', 1), ('seeing', 1), ('last', 1), ('session', 1), ('notifications', 1), ('errors', 1), ('empty', 1), ('fits', 1), ('couch', 1), ('camera', 1)]

부정 속성

[('stuck', 14), ('working', 8), ('mopping', 8), ('mop', 8), ('function', 7), ('work', 6), ('use', 5), ('requires', 5), ('stopped', 4), ('seconds', 4), ('needs', 4), ('need', 4), ('room', 4), ('charger', 3), ('year', 3), ('charging', 3), ('finish', 3), ('map', 3), ('remote', 3), ('lost', 3), ('water', 3), ('manual', 3), ('furniture', 3), ('feature', 3), ('battery', 3), ('signs', 2), ('part', 2), ('new', 2), ('takes', 2), ('lot', 2), ('time', 2), ('same', 2), ('multiple', 2), ('times', 2), ('certain', 2), ('areas', 2), ('less', 2), ('house', 2), ('charge', 2), ('app', 2), ('okay', 2), ('find', 2), ('Stopped', 2), ('home', 2), ('base', 2), ('advertised', 2), ('attention', 2), ('floor', 2), ('dirt', 2), ('carpets', 2), ('frequent', 2), ('corners', 2), ('intervention', 2), ('vacuuming', 2), ('put', 2), ('return', 2), ('detecting', 2), ('poor', 2), ('start', 2), ('Mopping', 1), ('foot', 1), ('traffic', 1), ('missed', 1), ('dry/sticky', 1), ('splatters', 1), ('juice', 1), ('station', 1), ('oxidized', 1), ('leading', 1), ('reduced', 1), ('capability', 1), ('necessitating', 1), ('efficient', 1), ('goes', 1), ('spaces', 1), ('avoids', 1), ('reason', 1), ('freezes', 1), ('recognize', 1), ('cloth', 1), ('Obvious', 1), ('Missing', 1), ('other', 1), ('parts', 1), ('stops', 1), ('customer', 1), ('support', 1), ('unhelpful', 1), ('serious', 1), ('make', 1), ('more', 1), ('sense', 1), ('m', 1), ('tapping', 1), ('non-tech-savvy', 1), ('folks', 1), ('frustrated', 1), ('instructions', 1), ('revised', 1), ('native', 1)]

정보 속성

[('cleaning', 10), ('recommended', 8), ('mop', 7), ('function', 7), ('need', 5), ('home', 4), ('mopping', 4), ('great', 4), ('issue', 4), ('disappointed', 4), ('floors', 3), ('user', 3), ('pet', 3), ('set', 3), ('run', 3), ('dust', 3), ('day', 3), ('years', 3), ('use', 3), ('schedule', 3), ('daily', 3), ('time', 3), ('customer', 3), ('Suitable', 3), ('replacement', 2), ('regular', 2), ('Recommended', 2), ('help', 2), ('hardwood', 2), ('station', 2), ('works', 2), ('price', 2), ('returning', 2), ('owners', 2), ('handle', 2), ('messes', 2), ('job', 2), ('keeping', 2), ('work', 2), ('floor', 2), ('Received', 2), ('present', 2), ('returned', 2), ('first', 2), ('remote', 2), ('scheduled', 2), ('next', 2), ('water', 2), ('Requires', 2), ('times', 2), ('battery', 2), ('due', 2), ('recommend', 2), ('problem', 2), ('charging', 2), ('company', 2), ('getting', 2), ('stuck', 2), ('feature', 2), ('better', 2), ('expensive', 2), ('support', 2), ('been', 2), ('waste', 2), ('money', 2), ('hair', 2), ('option', 2), ('more', 2), ('same', 2), ('week', 2), ('Automatic', 1), ('human', 1), ('guided/pushed', 1), ('overall', 1), ('fun', 1), ('old', 1), ('fashioned', 1), ('manual', 1), ('elderly', 1), ('charger', 1), ('perfect', 1), ('meets', 1), ('needs', 1), ('start', 1), ('advises', 1), ('durable', 1), ('tough', 1), ('hours', 1), ('fur', 1), ('bay', 1), ('empty', 1), ('German', 1), ('sheds', 1), ('crazy', 1), ('tried', 1), ('didn', 1), ('t', 1), ('m', 1), ('thinking', 1), ('pretreating', 1)]

 

 
 
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